In the ever-evolving world of interiors, Unidecor has earned its name as a leading window décor manufacturer in India, delivering elegance, innovation, and functionality through premium blinds, curtains, mosquito meshes, and invisible grills. Their commitment to quality and customization has turned houses into beautiful, functional spaces across the country.
But even with stunning products and a strong market presence, Unidecor faced a silent challenge — one that many growing businesses overlook until it's too late.
The Hidden Growth Barrier: Too Many Missing Leads, Not Enough Conversions
Unidecor was receiving a steady stream of customer inquiries daily — through WhatsApp, calls, and online forms. But…
- 🧍 There was no one available 24x7 to answer those queries instantly.
- ❓ They had no way to identify which customers were serious and ready to buy.
- 📦 Customers wanted to book products directly, but the process was manual and slow.
- 🕐 Potential leads were dropping off after hours with no follow-up mechanism.
This wasn’t just a communication problem — it was a conversion problem, a revenue leak, and a growth bottleneck.
Enter Memorly.ai: The Always-On AI Sales Assistant
To solve this, Unidecor partnered with Memorly.ai, an intelligent WhatsApp-first AI solution designed for businesses that want to scale without losing the personal touch.
Here's how Memorly.ai transformed Unidecor’s customer journey:
1. 24x7 AI Chatbot – Instant Answers, Anytime
The AI assistant now responds instantly to every customer, even if they message at 11 PM asking for balcony blinds. No waiting. No delay.
2. Qualifying Leads with Smart Conversations
Not all inquiries are equal — the chatbot understands the conversation and identifies serious, interested buyers based on what they ask, like:
- “What’s the price for 3 wooden blinds?”
- “Can you send samples?”
- “Do you offer installation in Bengaluru?”
The AI filters and flags hot leads automatically.
3. Direct Booking + Price Inquiry
Customers can now book products, request a quote, and even choose models right inside WhatsApp. It’s like having a sales executive — minus the delay.
4. Instant and Smart Support
Whether it’s pre-sale questions or post-installation support, the AI handles it all — without ever needing a break.
Impact: More Sales, Better Experience, Less Hassle
Since implementing Memorly.ai:
- Unidecor is now responding to 100% of leads (even late-night ones).
- Lead qualification is automated, saving sales team hours of effort.
- Product bookings have increased, and fewer leads go cold.
- Customers feel valued, heard, and supported 24x7.
To transform your business like Unidecor with our AI WhatsApp bot Contact Us.
